FAQ's

Is My Injury Suitable For Online Physiotherapy?


The majority of Musculoskeletal Injuries are suitable for online Physiotherapy consultation, but if we determine that your injury or situation is not at all suitable for an online consultation by a Physiotherapist, we will let you know, and refund the cost of the consultation. If you are unsure whether your injury is suitable for a consultation or not, send us an email, and we will let you know!




Will My Online Physiotherapist Tell Me If I Need To See A Face-to-Face Physio, Or A Doctor?


Absolutely. While there are many injuries that can be managed via online Physiotherapy consultation, some conditions do require 'hands-on' assessment and treatment. We also work in private practice and are skilled at detecting when an injury requires face to face investigation.




How Can A Physio Diagnose My Injury If They Haven’t Even Touched Me?


All Physiotherapy appointments start with a 'subjective assessment', in which the Physiotherapist will ask you a well-structured series of questions designed to discover what they need to know about your injury (without touching you). By the end of the subjective assessment, the Physiotherapist should already have a very clear idea of your probable diagnosis. The Physiotherapist may then perform some tests to conform this diagnosis.




Do I Need Any Specific Operating System Or Browser To Undertake My Online Consultation?


We use a very simple system and we tailor your consultation to the equipment and bandwidth that you have available. If there are any difficulties, we will work with you until they are resolved. If you can view this page, you can successfully carry out an online consultation. If you have any questions regarding this, contact us.




Can I Claim Money Back On Online Physiotherapy?


Insurance companies are starting to provide money back for online health consultations. We can provide a receipt for you to issue to your insurance company.




Do I Need to Bring Anything With Me For Face-to-Face?


Please make sure that you have relevant scan reports, medical reports, X-rays, test results, supports, braces and orthotics that you are currently using.




How Soon Can I See You?


Generally you can get you an appointment on the same day you contact us, or at least during the next business day after you contact us. Early treatment means a speedier recovery.




What Should I Wear?


Wear something which makes you feel comfortable. If possible, wear comfortable shirts and loose pants that allow you to move freely.




Do I need to see my GP first?


While it is common practice for GP’s to refer patients to Chartered Physiotherapists. You do not need to see your GP because your Chartered Physiotherapist will do a full assessment regardless of whether you have attended your GP or not. If you have been seen by your GP or had any x-rays or scans do bring them along with you. Also if you have undergone surgery please bring along any information you may have received.




How Many Treatment Sessions Will I Need?


The number of treatments required depends on the severity of the condition. Most problems should show significant improvement within 2 to 3 sessions. More long-standing problems can take longer to resolve.




What Happens During a Visit?


During your first visit, expect questions regarding the symptoms that you are experiencing and the history of your complaint. Provided you are a safe candidate for treatment. A thorough assessment will be performed in order to come to an accurate diagnosis.
Each stage of the assessment process will be explained to the patient and, once a diagnosis is made, a treatment plan will be formulated in collaboration with the patient. Patients will be educated about the cause of the complaint and a clear plan will be put in place to resolve the problem.




Can I Have A Home Visit?


Of course but the cost of a Home Visit will include travel time from the clinic so the cost of treatment may be higher. Please call us for more details.




Will I Be Given Exercises?


Yes. Our rehabilitation is based on individual exercise program for each patient, exercises are given and progressed during each session depending how well pateints are developing in the fundamentals of rehabilitation.




Can I claim money back through my insurance or tax?


Chartered Physiotherapy is covered by all major health insurers. Depending on your policy you can claim anything up to €40 back per treatment. Contact your own health insurer to find out about your plan as they can differ.
You can also claim tax relief on Chartered Physiotherapy at 20%.





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Contact Us

Email: info@gbsportsphysio.com

Phone: +353 85 855 3265

GB Sports Physio (Milltown): 98 Churchtown Rd Lower, Churchtown Lower, Dublin, D14 T8P5

GB Sports Physio (Swords): Unit 4, N1 Business Park, Swords Rd, Nevinstown West, Swords, Dublin, K67 V6Y7